Good Morning Team – In the process of building your business you’re going to acquire several degrees in psychology. People are funny. They do things that seem silly, weird, illogical, etc. For example;
Go to any med school or law school and you’ll see the drop out rate in just the first few weeks is more than 50%, by then end of the first semester, first year – the number is even higher. And that’s after they fought to get in! As I went thru med school I watched as people dropped out all along the way for many reasons, all “valid” to them. Some even quit during their residency!
Go figure? NOT! Stop wasting your time trying to figure out why people quit or do things that seem silly, weird, or illogical. To them their reasons make perfect sense. It’s part of their life’s journey, their learning lesson….not yours.
Focus more on what successful people DO. Success leaves clues. And truly successful people share their strategies….some of which may seem silly, weird and illogical…..until you DO them and understand WHY.
Be like the waitress. She goes from table to table with a pot of coffee…simply asking “would you like some more coffee?” It’s a yes or no question. If someone says yes, she pours them coffee, maybe engages some chit chat and then moves on. If someone says “no, I’m not interested, or the coffee industry is just a big scam” – she doesn’t run into the kitchen and cry or quit being a waitress. She just moves on to the next table and asks the same simple question…over and over, table after table, night after night until she achieves her goals that caused her to be a waitress.
And if someone says; “We’ll it depends, maybe, what kind of coffee, where are the beans grown, what kind of soil are they grown in, where does the water come from, are they FDA approved?“, etc etc. She’ll call the manager over to answer and/or move on to someone she can help.
A truly successful waitress knows exactly WHY she’s waitressing. She’ll have nightly, weekly, and monthly dollar goals. She’ll engage customers in conversation by asking them questions like who are they, where are they from, where are they traveling to and WHY. She’ll also ask what kind of food do you like, how do you like it prepared and she’ll LISTEN and then RESPOND by providing just the food and information requested.
In a nutshell, she’ll prosper simply by serving others. And in the process she too will earn multiple degrees in psychology.
Tomorrow – why we go out to eat.
Live With Intention,